All our goods are inspected and have passed a quality test, therefore are of the highest quality. All our goods are covered by warranty as mentioned on our website.
- Return forms should be completely filled in and sent back for Return Authorisation (RA). If you dont have return forms, please contact us for one before sending the returns.
- Order Number should be clearly mentioned otherwise claims won’t be refunded.
- We are not responsible for items lost during returning.
- Item not defective after testing or wrong item ordered by buyer will be returned at buyer’s expense.
- For faulty or damaged parts, replacement would be sent when RA has been authorised.
- For any item missing in delivery, please notify us within 48hrs of delivery.
- For the parts that are broken or damaged in transit, you must notify us within 24Hrs.
- Claims made to courier for parts broken in transit can take up to 14 working days.
- Check and inspect all items on arrival of the delivery. Any items that have arrived with any physical damage such as cracks, broken frames or bent must be notified and returned once RA has been authorised.